Privacy Policy

1. Who We Are

CareerPointers is operated by Future Me, Answered LLC (“we,” “our,” or “us”). CareerPointers helps working professionals build their career story, deliver it to employers, practice it, and navigate their next move. This policy explains how we collect, use, disclose, and protect information when you use our website and services.

Questions about this policy? Email privacy@futuremeanswered.com.

2. Information We Collect

Information you provide directly

• Account information: name, email address, and password when you register
• Journey responses: your answers across the 11-module professional journey (values and strengths, target roles, skills gaps, brand positioning, resume drafts, LinkedIn strategy, target companies, cover letters, negotiation planning)
• Story Bank content: STAR stories and interview practice responses, including sessions in the Hot Seat interview simulator
• Portfolio and Magic Link content: the blocks, resume versions, and employer profiles you build and choose to share
• Application Tracker data: employers, stages, dates, and notes you log
• Photos you upload: your profile photo and any images you add to your Photos library. Every upload is checked by an automated content-safety scan before it is stored (see Section 8)
• Voice recordings, only if you choose them: Speak mode and Live Voice in the Hot Seat send your spoken answer to a transcription provider and keep the text, never the audio (see Section 4)
• Payment information, handled directly by our payment processor (see Section 8)

Information collected automatically

• Usage data: pages visited, features used, time spent in the product
• Device information: browser type, operating system, screen size
• Log data: IP address, access times, referring URLs

3. How We Use Your Information

We use your information to:

• Provide, personalize, and improve the journey, portfolio, and practice tools
• Generate AI-assisted coaching guidance, resume and portfolio suggestions, and interview practice feedback
• Send account-related emails (verification, billing notices, product updates)
• Analyze aggregate usage patterns to improve the product
• Comply with legal obligations

We do not sell your personal information, and we do not use your data to serve advertising.

4. Artificial Intelligence Disclosure

CareerPointers uses AI language models to generate coaching guidance, resume and portfolio suggestions, interview practice questions and feedback, and answers from your portfolio’s AI assistant. Anthropic’s Claude is the platform default; Google and OpenAI models are configured as fallbacks.

Important limitations: AI-generated coaching and feedback are informational and exploratory. They are not professional career counseling, financial advice, or legal advice. We do not fabricate match scores or present AI output as a guaranteed outcome; where the product scores or grades something, it shows the breakdown behind that score.

Your journey and Story Bank content is sent to AI providers to generate personalized guidance. This data is processed under our agreements with those providers and is not used to train their models.

Speak mode in The Hot Seat (optional). If you choose to answer interview questions by voice, the panel’s questions are turned into speech and your spoken answers are transcribed by OpenAI. Your audio is sent to OpenAI for that purpose only. CareerPointers does not store your audio; we keep the transcribed text in your practice session, the same as a typed answer. Under OpenAI’s API terms, inputs may be retained for up to 30 days for abuse monitoring and are not used to train its models. Typing always works; you can switch at any question, and Speak mode never turns on your microphone until you tap Start answering.

Live Voice in The Hot Seat (optional). Live Voice is a spoken conversation rather than a recorded answer, and it uses different providers from Speak mode. While you speak, your audio streams to Deepgram, which returns text. The interviewer’s replies are spoken using ElevenLabs. CareerPointers does not store your audio in Live Voice either; we keep the transcript in your practice session, the same as a typed answer. Each provider handles the audio only to do its part of the conversation, under our agreements with them. Live Voice never turns on your microphone until you start a session, and you can end one at any time.

Photo safety checks. When you upload a photo, it is sent to Cloudflare’s AI service for an automated content-safety check before it is stored. The check decides only whether the image is allowed. It is not used to identify you, and CareerPointers does not analyze your face, measure it, or score your photo.

5. Sharing Through Magic Links

A Magic Link is a URL you create to share a chosen arrangement of your portfolio blocks and resume with a specific employer. Nothing in your portfolio is visible to anyone until you create and share a Magic Link. Anyone who has that link can view the content you included and ask questions of your portfolio’s AI assistant, which answers only from the content you put on that page. You control what each Magic Link includes and can change or revoke it at any time from your account.

6. California Residents (CCPA/CPRA)

We do not sell your personal information and we do not share it for cross-context behavioral advertising, so there is nothing to opt out of. California residents also have the right to know what personal information we collect, request deletion of it, and not be discriminated against for exercising these rights. To exercise any of these rights, contact us at the address in Section 11.

7. Data Retention, Security & Your Rights

We do not delete your data on a timer. Your account and everything in it stay until you remove them, however long your search takes and however long you leave it between searches. When you do delete your account, the deletion is permanent rather than a hidden flag: your records are removed and the photos and files you uploaded are deleted with them. You can export your data or delete your account at any time from Settings; deleting your account removes your personal data. Canceling a paid plan does not delete your account or your Magic Links.

We use industry-standard security measures including encrypted connections (HTTPS), secure session management, and access controls. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

8. Third-Party Services

We use the following third-party services to operate the platform:

• Turso: database hosting for your account and journey data
• Anthropic, Google, OpenAI: AI language-model providers (Section 4)
• OpenAI: speech synthesis and transcription for Speak mode in The Hot Seat, when you choose it (Section 4)
• Deepgram: speech transcription for Live Voice in The Hot Seat, when you choose it (Section 4)
• ElevenLabs: the interviewer’s speech in Live Voice, when you choose it (Section 4)
• Cloudflare: automated content-safety checks on photos you upload (Section 4)
• Vercel Blob: storage for the photos you upload
• Resend: transactional email delivery
• Stripe: payment processing; Stripe handles payment data directly and we do not store card numbers
• Vercel: website hosting, deployment, and cookieless usage analytics
• Sentry: error monitoring, to help us find and fix bugs

Each provider operates under its own privacy policy and data processing terms.

9. Cookies

See our Cookie Policy for what we set and how to control it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of the service after changes take effect constitutes your acceptance of the updated policy.

11. Contact Us

For privacy-related questions, data requests, or concerns, contact us at: